Company Name: batthub GmbH
Address: Pavillonweg 1A, 3012 Bern, Switzerland
Email: ivana@batthub.ch
Company ID: CHE-383.394.838
VAT Number: CHE-383.394.838 VAT
Authorized Representative: Ivana Batt

Disclaimer

The author assumes no responsibility for the correctness, accuracy, timeliness, reliability, or completeness of the information provided on this website.

Liability claims against the author for material or immaterial damages resulting from access to, use or non-use of the published information, misuse of the connection, or technical malfunctions are excluded.

All offers are non-binding. The author expressly reserves the right to change, supplement, delete parts of the website or the entire offer without prior notice or to temporarily or permanently discontinue publication.

Disclaimer for External Links

References and links to third-party websites lie outside our area of responsibility. We disclaim all liability for such websites. Access and use of such websites are entirely at the user’s own risk.

Copyright Statement

All copyrights and other rights to content, images, photos, or other files on this website belong exclusively to batthub GmbH or the specifically named rights holders. Any reproduction, distribution, or use of such materials requires prior written consent from the copyright owner.

Privacy Policy

At batthub GmbH (cvhelp is a product of batthub GmbH), protecting your personal data is a top priority. This privacy policy explains which personal data we collect, how we process it, and for what purpose.

This policy applies when you visit our website, use our services, collaborate with us on projects, or contact us via email, phone, or social media. It may be supplemented by specific privacy notices in individual cases.

Personal data refers to any information relating to an identified or identifiable natural person.

1. Data Collection and Processing

We primarily collect and process the following categories of personal data:

1. Core and Identification Data

Such as name, phone number, email address, postal address, job title, and business relationship details.

2. Communication Data

Contents of communication with us via email, post, online forms, or other channels.

3. Contract Data

Information related to contract initiation and execution, including service details and project collaboration data.

4. Technical Data

Information such as IP address, device type, browser type, and date/time of access to our website or digital tools.

5. Financial Data

Data for payment processing, such as bank details, billing records, or debt collection data.

6. Behavioral and Preference Data

Information about how users interact with our website and social media channels (e.g., clicks, survey participation, interests).

7. Additional Data

Photos, videos, or audio recordings (e.g., from events or online meetings) where individuals are identifiable.

Source of Data

Most of the data we collect is provided directly by you—via forms, communication, website use, or business engagement. Some technical data is collected automatically through digital tools. Behavioral and preference data is analyzed only when legally permitted or with your explicit consent.

We may also collect data from publicly accessible sources (e.g., media or social networks), where legally allowed.

2. Purpose and Legal Basis of Data Processing

We process personal data primarily to fulfill contractual obligations and protect legitimate interests. We also process data for the following defined purposes:

• Service Delivery & Improvement: To provide and continuously enhance our services, website, and processes.
• Communication: For interactions with users, clients, or prospects and to handle inquiries or rights requests.
• Analytics & Targeting: To refine internal processes, assess needs, and conduct personalized outreach.
• Marketing & Relationship Management: To send relevant information, updates, or invitations (e.g., newsletters or contests), where consent or an existing relationship exists.
• Compliance: To fulfill legal obligations, regulatory requirements, or internal policies.
• Internal Use: For administrative processes, internal evaluations, training, and quality control.

Where processing is based on explicit consent, this consent may be withdrawn at any time with future effect. Processing prior to withdrawal remains unaffected.

We only process personal data to the extent that it is necessary, legally permitted, or based on valid consent.

3. Data Retention

We store personal data only as long as necessary for the intended purposes, to comply with legal retention obligations, protect our legitimate interests (e.g., for documentation or legal evidence), or for technical reasons.

Once these obligations no longer apply, data is deleted or anonymized in accordance with our internal data protection protocols.

4. Cookies and Analytics

We use third-party tools for marketing and analytics on our website. These tools may collect technical data such as IP address, browser type, and access times. Providers may be located outside Switzerland or the EU/EEA (e.g., in the USA).

We use services like Google Analytics (Google Ireland Ltd.) or similar platforms to collect statistical, non-personal data (e.g., pages viewed, features used, duration of visit). These insights help us improve user experience and website performance.

Where legally required, such tools are only used with your active consent. You can withdraw this consent at any time with future effect.

If you have any questions regarding data protection or legal compliance, feel free to contact us at hi@cvhelp.ch. or ivana@batthub.ch.

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